Hubspot CRM Specialist/Developer

2 weeks ago

Anywhere in IndiaMultiple Locations HR Full time
Job Description

Key Responsibilities:

Clinical CRM Pipeline Management:

  • Design, create, and optimize sales pipelines within the CRM to align with business processes.
  • Continuously monitor and refine pipelines to improve efficiency and effectiveness in driving business outcomes.

Workflow Creation and Optimization:

  • Develop complex workflows to automate and streamline business processes.
  • Regularly review and enhance existing workflows to ensure optimal performance and alignment with business goals.
  • Document workflows and business processes for clarity and consistency.

Technical Integration:

  • Lead and support the integration of the CRM with third-party systems and platforms, ensuring seamless data flow and process automation.
  • Troubleshoot and resolve integration issues in a timely and effective manner.

API Proficiency:

  • Leverage CRM APIs to develop and implement custom solutions, ensuring they align with business objectives.
  • Collaborate with development teams to integrate the CRM with other systems using APIs.

Python Development:

  • Apply strong Python programming skills to develop custom solutions and integrations within the CRM.
  • Collaborate with the development team to build and deploy scalable Python-based automation and data processing scripts.

Documentation and Solution Implementation:

  • Document workflows, pipelines, and business processes clearly and effectively.
  • Translate solution designs into production, ensuring smooth implementation and operational success.

HubSpot and Other CRM Expertise:

  • While HubSpot experience is beneficial, expertise in other enterprise-level CRM systems is also highly valued.
  • Serve as the go-to CRM expert within the organization, providing guidance and best practices to the team.
  • Stay updated with the latest CRM features, updates, and industry trends to continually improve platform utilization.

Communication and Collaboration:

  • Work closely with cross-functional teams to understand their requirements and deliver CRM solutions that meet business needs.
  • Clearly communicate technical concepts to non-technical stakeholders and provide training or support as needed.

Qualifications:

  • Proven experience with any enterprise-level CRM system, with a focus on pipeline and workflow optimization.
  • Strong proficiency in APIs and Python.
  • Experience with CRM integrations and system customization.
  • Excellent problem-solving skills and ability to manage multiple tasks and projects simultaneously.
  • Strong communication skills, both verbal and written, with the ability to explain complex technical concepts to diverse audiences.
  • HubSpot certifications are a plus, but not mandatory.

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