
Study Guidance Specialist
15 hours ago
Job Overview
We're seeking a Study Guidance Specialist to support students pursuing degree paths in Italy, helping them access tuition-free education.
The ideal candidate will be responsible for guiding qualified leads through the study-abroad process, nurturing relationships, and executing targeted outreach efforts.
Key Responsibilities:
- Navigate Conversions: Convert qualified inbound leads to paid enrollments via phone, email, and video; own the funnel from first touch to payment.
- Manage Onboarding: Guide students through documents, timelines, and milestones; coordinate handoffs with operations through the visa stage.
- CRM Excellence: Operate in Intercom (or similar) with rigorous pipeline hygiene, activity logging, segments/views, sequences, and weekly reporting.
- Partner Engagement: Conduct targeted outreach to schools, counselors, influencers, and ambassadors to generate referrals and co-marketing.
- Educate & Guide: Clearly explain pathways, timelines, and expectations; handle objections on fees, fit, and safety.
- Achieve Targets: Meet or exceed monthly conversion and collection goals.
- Report Progress: Publish weekly dashboards on response times, contact attempts, show-up rate, conversion, and revenue collected.
- Maintain Integrity: Engage only consented leads; keep records accurate and complete.
Requirements and Qualifications:
- Experience Required: 3–6+ years in study-abroad/education services sales for the Indian market with consistent conversions.
- Proven Track Record: Demonstrated success in closing paid enrollments and meeting monthly targets.
- CRM Proficiency: Intercom preferred; HubSpot/Zoho/Salesforce a plus.
- Tech-Savvy: Google Workspace, WhatsApp Business, basic GA4/Clarity awareness, spreadsheets; comfort with call recording/QA.
- Communication: Strong English and Hindi; additional Indian languages are a plus.
- Results-Oriented: Data-driven mindset with command of funnel math (attempts, connects, show-ups, close rate, collection rate).
Why Join This Initiative?
- Transform Lives: Help students access world-class, low-cost education in Italy.
- Modern Approach: Work within a streamlined, tech-enabled process.
- Career Advancement: Join a fast-growing team with clear performance paths.
- Flexibility: Remote role aligned to IST hours.
- Competitive Incentives: Fixed monthly payment and performance-based rewards.
Industry: Education
Employment Type: Contract
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