Operations Director

2 days ago

Gurgaon, Haryana, India beBeeLogistics Full time ₹ 1,04,000 - ₹ 1,30,878

Job Opportunity

Last Mile Delivery Operations Manager
  • We are looking for an experienced Logistics Operations Manager to oversee and optimize our last-mile delivery operations across India.

About the Role:

The role requires a strategic leader who can manage large-scale logistics, drive process improvements, and enhance customer experience through efficient last-mile solutions. The ideal candidate will have 8+ years of experience in last-mile operations, preferably in e-commerce, logistics, or supply chain management.

Key Responsibilities:

  • Lead and manage last-mile delivery operations, ensuring on-time and cost-effective fulfillment.
  • Develop and implement strategies to improve delivery efficiency, reduce costs, and enhance service levels.
  • Monitor key performance indicators (KPIs) such as on-time delivery, delivery success rate, and cost per shipment.
  • Collaborate with cross-functional teams including warehouse operations, supply chain, and customer support.
  • Identify and implement technology-driven solutions to optimize last-mile logistics.
  • Manage third-party logistics (3PL) providers and delivery partners to ensure high performance.
  • Enhance rider and fleet management through training, capacity planning, and route optimization.
  • Drive continuous process improvements using data analytics and market insights.
  • Ensure compliance with safety, regulatory, and operational guidelines.

Requirements:

  • Bachelor's/Master's degree in Supply Chain, Logistics, and Engineering.
  • Strong leadership and people management skills with the ability to lead large teams.
  • Experience in managing logistics partners and 3PL service providers.
  • Proficiency in data-driven decision-making and analytics tools.
  • Knowledge of emerging trends in last-mile logistics and technology solutions.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Ability to thrive in a fast-paced, high-growth environment.

Preferred Qualifications:

  • Experience in handling large-scale e-commerce logistics operations.
  • Familiarity with route optimization and fleet management software.
  • Understanding of the regulatory and compliance landscape in India's logistics sector.

Why Join Our Team

  • Be part of a rapidly growing e-commerce ecosystem.
  • Opportunity to lead and innovate in last-mile logistics.
  • Competitive salary and benefits.
  • Collaborative and dynamic work environment.

Role Category: SCM & Logistics

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