
Offshore Team Resource Manager
7 hours ago
About Us
We are a global bank with a presence in over 40 markets.
Position Overview
We seek an experienced Resource Manager to oversee contractors who work on our CIAM and SIEM & SOAR teams.
Key Responsibilities:
- Team Leadership: Oversee offshore contractors, ensuring they meet their job responsibilities and performance standards.
- Communication: Facilitate communication between offshore contractors and onshore teams.
- Performance Management: Regularly review and assess the performance of offshore contractors, providing feedback and implementing improvement plans as necessary.
- Resource Allocation: Ensure the offshore team is adequately staffed and that resources are allocated efficiently to meet project deadlines.
- Vendor Partnerships: Manage relationships with offshore vendors, ensuring contracts are adhered to and the quality of work meets our standards.
- Reporting: Generate and present regular reports on the performance and progress of the offshore team to senior management.
- Compliance: Ensure all offshore operations comply with our policies and procedures, as well as relevant legal and regulatory requirements.
Required Skills and Qualifications:
- Experience: At least 7+ years of experience in technology project management, with a focus on managing offshore teams.
- Technical Knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including Ping Identity, Okta, Transmit Security, and Splunk.
- Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.
About the Opportunity
This role offers a challenging and rewarding opportunity to work with a highly motivated team and contribute to the success of our organization.
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