
Senior Operations Director
14 hours ago
As a seasoned Cluster Manager, you will lead the operations of multiple centers within a designated cluster. This role requires strong leadership skills to provide strategic direction and operational guidance to center managers.
- Ensure seamless operation of multiple centers within the designated cluster.
- Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements.
- Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational objectives.
- Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination:
- Oversee the coordination and execution of programs across the cluster.
- Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
- Enable implementation of execution plans to adhere to project mandates and timelines.
- Ensure compliance with process metrics and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement:
- Liaison with internal stakeholders for operational requirements.
- Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster.
- Collaborate with cross-functional internal teams for operational requirements.
- Participate in formal meetings to share operational feedback with respective stakeholders.
People Management:
- Train and mentor center managers and support staff within the cluster.
- Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
- Enable optimal productivity level of reporting teams.
- Implement performance metrics to assess the effectiveness of center operations.
Resource Management:
- Manage budgetary resources effectively to maximize impact across all centers.
- Monitor and optimize resource allocation, including staffing, supplies, and equipment.
- Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
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