
Front Office Hospital Services Coordinator
6 hours ago
The primary function of a Front Office Executive is to provide vital information about hospital services, guide patients to the correct floors and service rooms, and schedule appointments efficiently.
Key Responsibilities:
- Deliver precise information about available hospital services
- Guide patients to their designated areas
- Manage appointment schedules for various services and consultations
- Accurately register patients and maintain accurate records
- Conduct OPD billing for service vouchers, consultation vouchers, and procedure vouchers
- Collect payments from patients
- Handle refund requests and resolve related grievances
- Coordinate cancellations and rescheduling of appointments for consultation and services
- Maintain consultants' leave registers and provide information on locum doctors available
- Provide essential information to patients regarding pre-investigation steps
Requirements:
The ideal candidate should possess excellent communication skills, be detail-oriented, and have the ability to work in a fast-paced environment. They must also be proficient in basic computer skills and able to learn new software quickly.
Benefits:
The successful candidate will receive comprehensive training and support to excel in this role. Additionally, they will be part of a dynamic team working towards delivering exceptional patient care.
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