Business Development Manager

3 weeks ago


Gurgaon, Haryana, India STAFFIAA Full time

Job Title: Head B2C

Location: Gurgaon

Job Type: Full Time

Overview:

We are seeking a seasoned professional to lead our B2C segment, driving business growth, enhancing customer experience, and leading a high-performing team. The ideal candidate will have a strong background in B2C operations, digital marketing, and customer acquisition.

Key Responsibilities:

  • Manage P&L for the B2C segment, ensuring profitability and cost efficiency.
  • Oversee the end-to-end customer journey from lead generation to loan disbursement.
  • Develop and execute strategies for digital lead generation and customer acquisition.
  • Optimize loan conversion processes with cross-functional teams.
  • Use data-driven insights to improve customer journeys and operational efficiency.
  • Lead and mentor a team focused on innovation and customer satisfaction.
  • Collaborate with tech teams for seamless loan processing.
  • Monitor market trends and competitor activities for growth opportunities.

Key Skills & Competencies:

  • Proven experience in B2C operations with strong P&L management.
  • Expertise in digital marketing, lead generation, and customer acquisition.
  • Strong understanding of home loan and LAP processes.
  • Leadership skills with a customer-first approach.
  • Proficiency in data-driven decision-making and tech-driven operations.

Qualifications:

  • Bachelor's/Master's degree in Business, Marketing, Finance, or related field.
  • 5-10 years in B2C leadership, preferably in fintech or lending.
  • Experience in the Indian home loan market is a plus.

How to Apply:

Send your resume to [insert email] with the subject line "Application for B2C Head P&L Head."



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