
Site Reliability Leader
5 days ago
Overview:
The Software Engineering team focuses on delivering application enhancements and new products to meet the needs of a changing world. We work at the forefront, designing and developing software for platforms, peripherals, applications, and diagnostics using the latest technologies, tools, and methodologies.
Key Responsibilities:
- Develop sophisticated systems and software based on customer business goals, needs, and general business environment.
- Collaborate with product management, engineering teams, customer success, and support to develop cutting-edge product features and enhancements across various areas of Boomi offerings.
Requirements:
- Be an active member of an Agile team, collaboratively realizing features through the software development lifecycle.
- Design, build, and maintain infrastructure as code that enables provisioning and maintenance of Boomi's infrastructure.
- Participate in detecting, remediating, and reporting on Production incidents, ensuring SLAs/SLOs are defined and met.
- Participate in an on-call rotation to ensure coverage for planned/unplanned events.
- Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
- Work with SRE and other engineering counterparts to build more scalable, resilient, and reliable systems.
- Collaborate with Engineering organizations to build and automate tooling.
- Implement best practices on Observability and build monitoring that alerts on symptoms rather than outages.
- Improve operational processes (such as deployments and upgrades) to make them as simple as possible.
- Plan the growth of Boomi's infrastructure.
- Work independently with minimal guidance from technical leadership.
- Mentor other Boomi engineers, including design collaboration and code reviews.
Desired Qualifications:
- Passionate about SRE, DevOps, Automation, and infrastructure platforms.
- Expert in developing Ansible playbooks and automation for Infrastructure as Code using CloudFormation templates.
- A grasp of Cloud Native concepts, containerization best practices, and security awareness in Cloud will be a strong plus.
- Expert in defining, measuring, and improving Reliability Metrics.
- Strong understanding in implementing Observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic.
- Strong understanding and working experience with AWS/Azure.
- Ability to design and implement APIs for use by internal teams.
- Strong understanding of CI/CD workflows.
- Experience with agile collaboration tools, such as JIRA and Confluence.
- Experience with Web Services technologies including REST, SOAP, and WSDL.
Additional Experience Desired:
- 7+ years of experience in the software engineering industry, with experience supporting large-scale SaaS and Cloud-based software solutions in production.
- Certified in Cloud (AWS/Azure/GCP), experience in using services such as virtual machines, containers, and databases.
- Experience in Ansible, Terraform, Python, and JavaScript.
- Familiarity with AWS technologies such as CloudFormation, S3, ECS, EKS, and EC2.
- Security awareness in the Cloud will be a strong plus.
- Experience in Observability, creating dashboards for SLA/SLI/SLO.
- Basic understanding of Application Integration and/or Data Integration (ETL).
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