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Collections Strategy Leader

3 weeks ago

Mumbai, Maharashtra, India beBeeDigital Full time

We are seeking a seasoned professional to lead our digital collections strategy, leveraging cutting-edge technologies to drive end-to-end recovery processes. Our ideal candidate will have a proven track record of success in managing digital collection journeys and a strong understanding of analytics-led segmentation and behavioral repayment nudges.

The successful candidate will be responsible for developing and implementing tech-enabled automation solutions for recovery flows, ensuring cost optimization across digital and human channels while maintaining RBI-compliant communication journeys.

To be successful in this role, the candidate must possess a minimum of 7-12 years of experience in collections, preferably in the fintech/NBFC space. Strong technical skills, data analysis abilities, and experience with tools like Gupshup, Exotel are highly desirable.