Transportation Operations Manager

4 weeks ago


Vijayawada, Andhra Pradesh, India ATSPL - Andhra Pradesh - C75 Full time

About the Role

We are seeking a highly skilled Transportation Operations Manager to join our team at ATSPL - Andhra Pradesh - C75. As a key member of our logistics team, you will be responsible for managing the day-to-day operations of our delivery station, ensuring that our customers receive their packages on time and in excellent condition.

Key Responsibilities

  • Work closely with the Cluster Operations Manager to ensure smooth functioning of Amazon transportation operations
  • Prepare manpower rosters for daily operations in line with organizational rules and guidelines
  • Execute the delivery process from delivery station to customer address
  • Monitor daily station operations and ensure that organizational targets are met without compromising customer promise and associate safety
  • Execute package pick-up processes from customer address to delivery station and connect the same to origin
  • Ensure enough bandwidth in the delivery team to manage peak time delivery
  • Continuously improve the delivery process and attain a sustained level of delivery performance improvement
  • Manage assets and infrastructure, including maintenance, upkeep, accounting, distribution, and custody
  • Conduct associate engagement activities to ensure smooth operations

Requirements

  • Strong leadership capabilities and people management skills
  • Ability to work in ambiguous situations
  • Good communication skills, with the ability to explain complex concepts to individuals and teams
  • Strong bias for great customer service, with the ability to engage teams in developing customer experience and knowledge of customer needs
  • High ownership, with the ability to follow through on commitments and deliver results
  • Analytical skills, with the ability to effectively analyze and interpret information

Qualifications

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Ability to work a flexible schedule, including weekends, nights, and holidays


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