Front Office Coordinator

5 days ago


Bengaluru, Karnataka, India Zolo Full time

About ZoloStays:

We are the leading provider of managed co-living spaces in India, catering to working professionals and students.

Our mission is to provide a comfortable and convenient living experience for our guests. We strive to deliver exceptional service and create a sense of community among our residents.

Main Responsibilities:

  • Welcome guests with a friendly attitude and ensure a smooth check-in process.
  • Manage guest requests, complaints, and feedback efficiently.
  • Coordinate check-outs and ensure accurate billing.
  • Maintain guest records while protecting their data privacy.
  • Assist with reservations, including handling cancellations and booking changes.
  • Oversight the cleanliness and presentation of the lobby and guest areas at all times.
  • Work closely with housekeeping, maintenance, and other departments to meet guest requirements promptly.
  • Monitor room availability, guest preferences, and special requests to enhance the overall guest experience.
  • Help manage inventory, supplies, and front-office equipment.


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