Technical Trading Operations Specialist

6 days ago


Hyderabad, Telangana, India SS&C Technologies Holdings Full time
About the Role

As a Technical Trading Operations Specialist, you will play a vital part in ensuring the smooth execution of electronic trading requests and long-term projects for our clients. This role sits at the heart of our Trading product team, collaborating closely with buy-side and sell-side traders, R&D stakeholders, and Engagement Managers to deliver exceptional results.

Responsibilities

  • Manage a high volume of client connections and case requests to prioritize daily tasks and ensure timely delivery.
  • Build strong relationships with internal and external stakeholders through effective communication and collaboration.
  • Evaluate project scope and develop training materials and documentation for team members and internal groups.
  • Contribute to the development of repeatable implementation plans to consistently deliver against company, team, and individual goals.
  • Implement foundational elements of the SS&C Eze product suite, focusing on FIX and electronic trading.
  • Troubleshoot complex software issues using internal resources and leveraging expertise from other product teams.

Requirements

  • Bachelor's degree and 3+ years of experience in financial services or technology support roles.
  • Familiarity with FIX protocol (Financial Information Exchange) and/or electronic trading is essential.
  • Exceptional written and verbal communication skills are required to effectively interact with clients and third parties.
  • Network troubleshooting experience and strong organizational skills are necessary to manage multiple tasks and deadlines.
  • A positive attitude, even in challenging situations, and ability to manage expectations are crucial for success.
  • Demonstrated proactive approach to task completion and project management.
  • Prior SQL experience, specifically composing complex queries and running statements to modify database tables, is advantageous but not mandatory.

We estimate the annual salary for this position to be around $90,000, considering factors such as location, industry standards, and the level of experience required. This figure may vary based on specific circumstances.



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