Technical Trading Operations Specialist
6 days ago
As a Technical Trading Operations Specialist, you will play a vital part in ensuring the smooth execution of electronic trading requests and long-term projects for our clients. This role sits at the heart of our Trading product team, collaborating closely with buy-side and sell-side traders, R&D stakeholders, and Engagement Managers to deliver exceptional results.
Responsibilities
- Manage a high volume of client connections and case requests to prioritize daily tasks and ensure timely delivery.
- Build strong relationships with internal and external stakeholders through effective communication and collaboration.
- Evaluate project scope and develop training materials and documentation for team members and internal groups.
- Contribute to the development of repeatable implementation plans to consistently deliver against company, team, and individual goals.
- Implement foundational elements of the SS&C Eze product suite, focusing on FIX and electronic trading.
- Troubleshoot complex software issues using internal resources and leveraging expertise from other product teams.
Requirements
- Bachelor's degree and 3+ years of experience in financial services or technology support roles.
- Familiarity with FIX protocol (Financial Information Exchange) and/or electronic trading is essential.
- Exceptional written and verbal communication skills are required to effectively interact with clients and third parties.
- Network troubleshooting experience and strong organizational skills are necessary to manage multiple tasks and deadlines.
- A positive attitude, even in challenging situations, and ability to manage expectations are crucial for success.
- Demonstrated proactive approach to task completion and project management.
- Prior SQL experience, specifically composing complex queries and running statements to modify database tables, is advantageous but not mandatory.
We estimate the annual salary for this position to be around $90,000, considering factors such as location, industry standards, and the level of experience required. This figure may vary based on specific circumstances.
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