
QA Expert
21 hours ago
As a skilled Test Engineer, you will play a pivotal role in our software development life cycle. Your expertise will be instrumental in designing, developing, and executing comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights.
Key Responsibilities:
- Develop and execute comprehensive test strategies to ensure product quality meets business and technical requirements.
- Validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.
- Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.
- Perform functional, regression, integration, and UAT testing to guarantee product reliability.
- Collaborate closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.
- Test API integrations, webhooks, and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
- Ensure compliance with data privacy, governance, and security standards during test execution and documentation.
- Maintain accurate test documentation, report bugs using appropriate tools, and track issues through resolution.
- Participate in Agile/Scrum ceremonies and contribute to continuous process and product quality improvements.
Requirements:
- 3-5 years of hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights (CI-D & CI-J).
- Strong understanding of Dataverse, its schema, and data flow within the Microsoft Power Platform.
- Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
- Familiarity with D365 CRM (particularly Customer Service module) from a QA perspective.
- Proficient in using tools for API testing (e.g., Postman), test case management, and defect tracking (e.g., Azure DevOps, Jira).
- Detail-oriented with strong analytical and problem-solving skills.
- Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.
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