Senior Implementation Specialist
2 weeks ago
Role Summary
As a Senior Implementation Specialist at Correct Choice Consultancy, you will play a key role in driving the successful implementation of customer products. Your primary responsibility will be to configure solutions to meet customer business processes, ensuring seamless integration and efficient operations.
Key Responsibilities
- Design, configure, and deploy solutions to meet customer requirements.
- Develop and implement proof-of-concepts and pilots for high-priority customers, ensuring successful implementation and customer satisfaction.
- Extract, transform, and load data across systems to ensure data integrity and consistency.
- IDentify and mitigate significant risks and unknowns to ensure successful project delivery.
- Address customer concerns and issues in a timely and professional manner to ensure customer satisfaction.
- Stay up-to-date with product knowledge, business processes, and market dynamics to provide expert guidance and support.
- Build expertise in data migration tools and techniques to improve the quality of customer onboarding experiences.
- Maintain complete documentation and follow organizational processes to ensure successful project delivery.
- Ensure adherence to SLAs and key metrics according to the organization's goals and objectives.
- Coordinate with internal teams as needed to meet customer needs and requirements.
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