Implementation Specialist
4 weeks ago
Key Responsibilities:
As an Implementation Specialist at Everstage Inc., you will be responsible for engaging with customers to map out their current processes. You will then work to implement the Everstage product to meet the unique requirements of our Enterprise/Large-Enterprise customers. This includes determining the input data required from various departments on the customer's end and drawing out implementation plans and timelines. You will also provide regular updates to customers during implementation and configure customer instances to implement Compensation Plans for the required roles. Additionally, you will provide onboarding assistance and training to customer admins and payees.
Requirements:
- 3-6 years of experience in a relevant customer-facing role for North America/EU/AUS regions
- Excellent communication skills
- Understanding of product integrations and APIs
- Strong mathematical aptitude
- Experience in handling enterprise customers
- Proficient with SQL, Excel, and Data Transformation
- Comfortable handling implementation projects independently
Preferred Qualifications:
- Basic understanding of variable compensation models
- Experience managing complex implementations
- Startup experience
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