
Senior Operations Coordinator
2 days ago
At our organization, we're dedicated to delivering high-quality education to individuals and companies worldwide.
We partner with top-tier universities globally to offer short courses, degree programs, professional certificates, and senior executive programs that empower learners to acquire new skills and drive growth in their careers and organizations.
This collaborative model combines innovative technology, curriculum development, and hands-on instruction from experienced faculty, mentors, and coaches to educate a diverse audience across various countries and regions.
Key Responsibilities:
Develop and execute CRM strategies and automations to boost customer engagement and promotional communications for specific business lines.
Manage cross-functional stakeholder relationships and collaborate with teams to deliver on campaign objectives.
Identify opportunities for innovation and growth, including the development of new campaign types and improvement of deliverability metrics.
Partner closely with colleagues across departments, including product management, engineering, experience design, content strategy, research, creative services, legal, operations, policy, and public relations.
Lead project briefs and serve as a single point of contact for campaign execution and analysis.
Drive results-oriented work by developing and meeting objectives and key performance indicators without compromising quality.
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