Insurance Call Center Representative

2 weeks ago


Mumbai, Maharashtra, India Nibodhah Full time
Job Title: Insurance Call Center Representative

Job Summary:

We are seeking a skilled Insurance Call Center Representative to join our team at Nibodhah. As an Insurance Call Center Representative, you will be responsible for calling insurance companies in the US and following up on outstanding Accounts Receivable.



Responsibilities:

  • Outbound calls to insurance companies for claim status and eligibility verification
  • Denial documentation and taking further action
  • Working on outstanding claims reports/account receivable reports received from the client or generated from the specific client software
  • Maintaining individual daily logs and performing assigned tasks/completing targets with speed and accuracy as per client SLAs
  • Assisting team members to achieve shared goals and compliance with Medusinds Information Security Policy, client/project guidelines, business rules, and training provided company quality system and policies


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