Call Center Recovery Operations Manager
3 weeks ago
CapTalent HR is seeking an experienced Call Center Recovery Operations Manager to oversee the recovery department of our call center.
Responsibilities:
- Manage and lead a team of recovery agents
- Develop and implement recovery strategies and processes
- Monitor and evaluate recovery performance
- Provide training and coaching to improve recovery agent performance
- Collaborate with other departments to identify and address potential issues
- Minimum of 7-10 years of experience in call center management
- Strong knowledge of recovery procedures and best practices
- Proven track record of successfully managing recovery teams
- Excellent communication and interpersonal skills
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Call Center Recovery Operations Manager
2 weeks ago
Mumbai, Maharashtra, India CapTalent HR Full timeJob OverviewCapTalent HR is seeking an experienced Call Center Recovery Operations Manager to lead our recovery department. As a key member of our team, you will be responsible for managing the recovery process, ensuring efficient and effective operations, and providing excellent customer service.Key ResponsibilitiesDevelop and implement recovery strategies...
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Deputy Manager
3 weeks ago
Mumbai, Maharashtra, India PayU Full timeAbout PayUAt PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do,...
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Deputy Manager
4 weeks ago
Mumbai, Maharashtra, India PayU Full timeAbout PayUAt PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do,...
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Deputy Manager
4 weeks ago
Mumbai, Maharashtra, India PayU Full timeAbout PayUPayU, a leading payment and fintech company, is redefining the way people buy and sell online. We deploy over 400 payment methods and PCI-certified platforms to process approximately 6 million payments daily. Our vision is to build a world without financial borders where everyone can prosper.Job Title: Deputy Manager (Call Center Operations)As a...
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Deputy Manager
3 weeks ago
Mumbai, Maharashtra, India PayU Full timeAbout PayUAt PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do,...
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Partner Success Manager
2 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Title: Partner Success Manager - Debt RecoveryDepartment/Function: Retail BankingJob Purpose:To drive debt recovery and achieve targets for 0-30 DPD bucket across all retail products and other campaigns managed through the collections call centre. Manage collection partners for calling and field activities to improve debt collection rates. Manage...
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IT Infrastructure Recovery Specialist
7 days ago
Mumbai, Maharashtra, India Pravi HR Advisory Full timeJob SummaryWe are seeking an experienced IT Infrastructure Recovery Specialist to lead our disaster recovery and operations team. The ideal candidate will have a strong background in data center and security operations, with a proven track record of managing complex IT infrastructure and ensuring business continuity.Key ResponsibilitiesManage and respond to...
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IT Disaster Recovery Specialist
2 weeks ago
Mumbai, Maharashtra, India Pravi HR Advisory Full timeJob Title: IT Disaster Recovery SpecialistAbout the Role: We are seeking an experienced IT Disaster Recovery Specialist to join our team at Pravi HR Advisory. The successful candidate will be responsible for managing our disaster recovery processes and ensuring the integrity of our technology infrastructure.Key Responsibilities:Develop and implement disaster...
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Data Center Operations Specialist
3 weeks ago
Mumbai, Maharashtra, India ADSIPL - Maharashtra Full timeAbout the RoleWe are seeking a highly skilled Data Center Operations Specialist to join our team at ADSIPL - Maharashtra. As a Data Center Operations Specialist, you will be responsible for maintaining a high level of system reliability by prioritizing and resolving trouble tickets efficiently.Key ResponsibilitiesEscalation point and technical troubleshooter...
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Mumbai, Maharashtra, India IDFC FIRST Bank Full timeJob Title: Partner Success Manager - Debt RecoveryIDFC FIRST Bank is seeking a skilled Partner Success Manager to drive debt recovery operations in our collections call centre. The successful candidate will be responsible for managing collection partners to improve collection rates and driving key KPIs for the outbound call centre.Key Responsibilities:•...
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Center Operations Manager
4 weeks ago
Mumbai, Maharashtra, India N Human Resources & Management Systems Full timeJob Description:Center Operations ManagerAt N Human Resources & Management Systems, we are seeking a highly skilled Center Operations Manager to oversee the day-to-day operations of our centers. The successful candidate will be responsible for ensuring quality standards are met, premises are well-maintained, and service delivery is exceptional.Key...
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Data Center Security Operations Manager
3 days ago
Mumbai, Maharashtra, India ADSIPL - Maharashtra - E22 Full timeAbout the RoleWe are seeking a highly motivated and customer-obsessed Data Center Security Operations Manager to provide hands-on support to our Data Center Infrastructure Operations teams across BOM Cluster at Amazon Data Services India Private Limited (ADSIPL) in Maharashtra.Key ResponsibilitiesDirect and manage contract guard force to run daily data...
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Center Operations Manager
2 weeks ago
Mumbai, Maharashtra, India N Human Resources & Management Systems Full timeCenter Operations OverviewThe Center Operations Manager plays a pivotal role in ensuring the smooth execution of daily activities at our centers. This position is responsible for maintaining high standards of quality, premises service delivery, and beneficiary management. Key responsibilities include:Key ResponsibilitiesEnsuring quality standards are upheld...
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Insurance Call Center Representative
2 weeks ago
Mumbai, Maharashtra, India Nibodhah Full timeJob Title: Insurance Call Center Representative Job Summary:We are seeking a skilled Insurance Call Center Representative to join our team at Nibodhah. As an Insurance Call Center Representative, you will be responsible for calling insurance companies in the US and following up on outstanding Accounts Receivable. Responsibilities: Outbound calls to...
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Data Center Security Operations Manager
4 weeks ago
Mumbai, Maharashtra, India ADSIPL - Maharashtra - E22 Full timeAbout the RoleADSIPL - Maharashtra - E22 is seeking a highly motivated and customer-obsessed professional to provide hands-on support to our Data Center Infrastructure Operations teams across BOM Cluster.As a Data Center Security Operations Manager, you will be tasked with running day-to-day data center security operations, supporting and executing security...
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Center Operations Manager
3 weeks ago
Mumbai, Maharashtra, India N Human Resources & Management Systems Full timeJob Description:Center Operations ManagerAt N Human Resources & Management Systems, we are seeking a highly skilled Center Operations Manager to oversee the day-to-day operations of our centers. The successful candidate will be responsible for ensuring quality standards are met, premises service delivery is efficient, and beneficiary feedback is...
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Center Operations Manager
3 weeks ago
Mumbai, Maharashtra, India N Human Resources & Management Systems Full timeJob Summary: We are seeking a highly skilled and experienced Center Operations Manager to join our team at N Human Resources & Management Systems. The successful candidate will be responsible for ensuring the delivery of high-quality premises service to our beneficiaries.Key Responsibilities:Ensure quality standards are maintained in all aspects of premises...
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Data Center Operations Technician
2 weeks ago
Mumbai, Maharashtra, India ADSIPL - Maharashtra Full timeThe Data Center Operations Technician role at ADSIPL - Maharashtra is a unique opportunity to work in the world's most cutting-edge data centers. As a member of our Operations team, your primary responsibility will be the maintenance and upkeep of the data center infrastructure. Key responsibilities include server rack installation, hardware break-fix on...
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Center Operations Manager
4 weeks ago
Mumbai, Maharashtra, India N Human Resources & Management Systems Full timeJob DescriptionWe are seeking a highly skilled and experienced Center Manager to join our team at N Human Resources & Management Systems.Key Responsibilities:Ensure Quality Standards: Maintain high standards of quality in all aspects of center operations, including premises service delivery, beneficiary management, and visitor management.Premises Service...
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Data Center Operations Manager
4 weeks ago
Mumbai, Maharashtra, India ADSIPL - Maharashtra Full timeJob Title: Data Center Operations ManagerAmazon is expanding its Data Center management team in India and seeking a highly skilled Data Center Operations Manager to join ADSIPL - Maharashtra. This is a unique opportunity to work with a leading technology company and contribute to the growth of our Data Center operations in India.Key Responsibilities:Manage...