Life and Pension Operations Lead

22 hours ago

Gulbarga, Karnataka, India beBeeOperations Full time ₹ 12,49,999 - ₹ 24,99,999

Operations Leadership Opportunity

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We are seeking a seasoned professional to lead our Life and Pension operations across various sub-processes. As an experienced Operations Manager, you will be responsible for managing teams, driving process improvements, and ensuring quality assurance.

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Key Responsibilities:

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  • Manage daily operations, including PRSA, ARF, S&I, Claims, and Servicing.\
  • Lead domain-specific Centers of Excellence (CoEs) for New Business and Servicing.\
  • Ensure process adherence, SOP compliance, and quality assurance across delivery teams.\
  • Drive training, knowledge management, and SME development using GenAI tools.\
  • Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.\
  • Support transition activities, including KT, ramp-up, and monitored production.\
  • Implement process improvements and automation opportunities to enhance efficiency.\
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Requirements:

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  • 8+ years of experience in insurance operations with domain specialization in Life & Pensions.\
  • Proven track record of managing teams across multiple locations and process areas.\
  • Strong understanding of Irish regulatory landscape and insurance product lifecycle.\
  • Experience in training, SOP development, and compliance audits.\
  • Excellent analytical and communication skills.\
  • Domain expertise in Life & Pension operations.\
  • People and process management.\
  • Quality and compliance orientation.\
  • Strong leadership and team management skills.\
  • Ability to work collaboratively in a fast-paced environment.\
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Skill Requirements:

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  • Domain expertise in Life & Pension operations.\
  • People and process management.\
  • Quality and compliance orientation.\
  • Strong analytical and communication skills.\
  • Leadership and team management.\

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