
Patient Care Coordinator
3 days ago
Our organization's goal is to provide exceptional healthcare services and opportunities for growth.
A skilled Counsellor plays a vital role in ensuring patient satisfaction and care.
Key Responsibilities:- Counsel patients and their families regarding treatment procedures, financials, and post-treatment care.
- Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.
- Explain treatment options in a clear and empathetic manner.
- Maintain follow-ups with patients to ensure timely decision-making and admissions.
- Collaborate with medical professionals and other departments for seamless patient coordination.
- Meet monthly counselling and conversion targets set by management.
- Record patient records, counselling reports, and feedback for continuous improvement.
- Support marketing efforts to enhance patient awareness and reach.
- Bachelor's degree in any field (Healthcare/Management preferred).
- Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
- Strong communication, persuasion, and interpersonal skills.
- Target-driven with a positive attitude.
- Proficiency in MS Office and hospital management software (preferred).
In this role, you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to our organization's success.
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