Patient Care Coordinator

3 days ago


Hyderabad, Telangana, India beBeePatientCounselling Full time ₹ 8 - ₹ 10

Our organization's goal is to provide exceptional healthcare services and opportunities for growth.

A skilled Counsellor plays a vital role in ensuring patient satisfaction and care.

Key Responsibilities:
  • Counsel patients and their families regarding treatment procedures, financials, and post-treatment care.
  • Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.
  • Explain treatment options in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with medical professionals and other departments for seamless patient coordination.
  • Meet monthly counselling and conversion targets set by management.
  • Record patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing efforts to enhance patient awareness and reach.
Requirements:
  • Bachelor's degree in any field (Healthcare/Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive attitude.
  • Proficiency in MS Office and hospital management software (preferred).

In this role, you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to our organization's success.



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