Ricoh ITS Field Service Technician EPOS

1 week ago


Northeast India Ricoh Full time

Job Summary

As a Field Service Technician for Ricoh, you will be responsible for providing professional and efficient maintenance and repair services for a wide range of EPOS and IT equipment. This includes installation, maintenance, and repair of equipment, as well as ensuring customers receive a satisfactory service in line with agreed service level agreements.

Key Responsibilities

  • Provide technical service to customers, including installation, maintenance, and repair of equipment.
  • Ensure customers receive a satisfactory service in line with agreed service level agreements.
  • Maximize revenue by identifying potential business and professional service opportunities.
  • Manage and control vehicle/site stock to improve first-time fix levels to customers.
  • Effectively repair customer equipment to maintain the highest levels of first-time fix.
  • Customer centricity, ensuring high levels of customer satisfaction.

Requirements

  • Excellent knowledge of electrical/mechanical engineering.
  • Good product knowledge across retail and IT hardware/images and OS.
  • Proven fault-finding technique.
  • IT literate.
  • Excellent interpersonal and customer handling skills.
  • Excellent knowledge of Company Service procedures.
  • Good organizational skills, with ability to multitask to meet service priorities.
  • Ability to work under own initiative in pressured situations to deliver the highest levels of customer satisfaction.
  • Good understanding of stock control.

What We Offer

  • An excellent package with solid basic, strong bonus, and company benefits.
  • Opportunity to join a global company.


  • Northeast India Ricoh Full time

    Job SummaryRicoh ITS is seeking a skilled Field Service Technician to provide professional maintenance and repair services for EPOS and IT equipment. The successful candidate will be responsible for ensuring customers receive a satisfactory service in line with agreed service level agreements.Key ResponsibilitiesProvide technical service to customers,...


  • Northeast India Ricoh Full time

    Job SummaryWe are seeking a skilled Technical Service Specialist to provide professional, efficient maintenance and break-fix repair service for Ricoh ITS customers across a broad range of EPOS and IT equipment.Key ResponsibilitiesProvide technical service to customers, including installation, maintenance, and repair of EPOS and IT equipment.Ensure customers...


  • Northeast India Ricoh Full time

    Job SummaryWe are seeking a highly skilled ITS Field Service Technician EPOS to provide professional maintenance and repair services to our customers across a broad range of EPOS and IT equipment.Key ResponsibilitiesProvide technical service to customers, including installation, maintenance, and repair of EPOS and IT equipment.Ensure customers receive a...


  • Northeast India Ricoh Full time

    What you will be doing To provide Ricoh ITS customers with a professional, efficient maintenance and break-fix repair service across a broad range of EPOS (servers/tills/printers/PEDs/scanners/ switches/routers/APs) and IT equipment (PC’s/laptops/printers/network devices), including back-ups, re-imaging and IMACs To provide a technical service to...


  • Northeast India Ricoh Full time

    Job OverviewRicoh is seeking a skilled Smart Locker Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing our cutting-edge Smart Lockers across various locations.Key ResponsibilitiesInstall and commission Smart Lockers at customer sites, ensuring seamless integration and optimal performance.Perform...


  • Northeast India Ricoh Full time

    Transforming Manual Tasks into Automated ProcessesRicoh Smart Lockers are revolutionizing the way we manage transactional processes and deliver secure storage space. As a Smart Locker Technician Trainee, you will be part of a large team spearheading Ricoh's drive for performance and efficiency.Key Responsibilities:Install, maintain, and repair Smart Lockers...


  • Northeast India Ricoh Full time

    What you will be doing Are you familiar with Smart Lockers? Ricoh Smart Lockers are the best solution to transform time-consuming manual tasks into automated processes. They are connected technologies used to deliver secure storage space and manage transactional processes. OurRicoh Smart Lockers deliver secure authenticated 24x7 access, with...


  • Northeast India Ricoh Full time

    Job DescriptionJob SummaryWe are seeking a highly motivated and technically skilled individual to join our team as a Smart Locker Technician Trainee. As a key member of our team, you will be responsible for installing, maintaining, and repairing our Smart Lockers located across various field-based areas.Key ResponsibilitiesInstall and maintain Smart Lockers...


  • Northeast India Ricoh Full time

    Job OverviewRicoh is seeking a highly motivated and technically skilled individual to join our team as a Smart Locker Installation and Maintenance Specialist. As a Technical Trainee for Smart Locker Solutions, you will be responsible for installing, maintaining, and repairing our Smart Lockers located across various field-based areas.Key...


  • Northeast India Ricoh Full time

    Job OverviewRicoh is seeking a highly motivated and technically skilled individual to join our team as a Smart Locker Installation and Maintenance Specialist. As a key member of our team, you will be responsible for installing, maintaining, and repairing our Smart Lockers located across various field-based areas.Key ResponsibilitiesInstall and maintain Smart...

  • Service Technician

    4 weeks ago


    India NGRT Systems Full time

    **Key Responsibilities**: - Diagnostics and Repair: - Perform accurate diagnostics to identify issues with Apple devices. - Repair or replace faulty components, including screens, batteries, and internal hardware. - Troubleshoot software issues and perform necessary updates or reconfigurations. - Quality Assurance: - Ensure all repairs meet Apple’s...


  • India Ecozen Solutions Full time

    **Service Technician - Intern **Job Overview**: We are a leading solar company committed to providing sustainable and reliable solar solutions to our customers. As a Service Technician Inter, you will play a crucial role in ensuring our customers receive top-notch service and support for their solar pumping systems. Your primary responsibility will be to...


  • India Rentokil Full time

    **Rentokil Initial**: **Our family of businesses**: Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services...


  • India Rentokil Full time

    **About Rentokil PCI** Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for...


  • India Rentokil Full time

    **About Rentokil PCI** Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for...


  • India Rentokil Full time

    **ABOUT US**: Rentokil PCI brings to the Indian market the expertise of over 90 years of Rentokil, the world'slargest commercial pest control company with operations in more than 70 countries and PCI, the number one pest control company in India with presence in the local market for over 60 years. Rentokil PCI aims to set new standards for customer service...

  • Field Technician

    5 months ago


    India Barry Wehmiller Companies Inc Full time

    About Us: Design Group operates from more than 45 offices in the United States and India, providing engineering, consulting and technical services for the world’s leading companies in the food and beverage, life sciences, advanced technology, industrial and other market sectors. Our nearly 1,500 technical and engineering experts have direct industry...


  • Northeast India Northumbrian Water Full time

    About the RoleWe're seeking a skilled Water Service Representative to join our Meter Field Services team at Northumbrian Water. As a key member of our team, you'll be responsible for delivering exceptional customer service while ensuring the accurate and timely reading of meters in our dedicated region.As a Water Service Representative, you'll interact with...

  • Service Planner

    1 month ago


    India Rentokil Full time

    **About Rentokil PCI** Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer...


  • India Rentokil Full time

    Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations...