High Net Worth Client Service Lead

3 days ago

India beBeeLuxury Full time ₹ 12,00,000 - ₹ 15,00,000
Concierge Manager Job Description

This role is for an experienced professional who can lead a team of concierge executives and deliver exceptional service to high-net-worth individuals across the globe. The ideal candidate will have a deep understanding of luxury, strong leadership skills, and the ability to manage a rotating roster, including weekends and holidays.

Key Responsibilities:
  • Supervise daily concierge operations and ensure consistent service delivery.
  • Mentor and guide a team of lifestyle executives to uphold service standards.
  • Build meaningful relationships with clients and understand their lifestyle preferences.
  • Collaborate with vendors and partners to meet client demands promptly.

The successful candidate will be responsible for implementing service standards, tracking performance, and generating reports on client satisfaction. They will also need to stay ahead of global luxury trends and recommend timely solutions to clients.

Required Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 1-3 years of experience in luxury hospitality or client servicing.
  • Proven ability to lead high-performing teams and deliver white-glove service.

The company offers a competitive salary, performance-based incentives, and opportunities for continuous professional development and career growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, then this could be the perfect opportunity for you.

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