Recovery Operations Specialist

4 days ago


Mumbai, Maharashtra, India beBeeCollection Full time ₹ 3,80,000 - ₹ 7,30,000

Job Title: Recovery Operations Specialist

Job Description:

As a Recovery Operations Specialist, you will play a critical role in ensuring timely royalty payments from franchise outlets. Your responsibilities will include managing reminders, escalations, and reconciliations of dues, maintaining accurate records of payments and outstanding amounts, reporting to management on collection status and delays, and building strong professional relationships while ensuring compliance.

Required Skills and Qualifications:
  • Past experience as a Recovery Agent for debit/credit card collections (BFSI sector preferred)
  • Strong communication and persuasion skills
  • Experience in tele-calling, negotiation, and handling payment delays
  • Basic computer knowledge (Excel/CRM tools)
  • Self-motivated, disciplined, and target-oriented
Location:

Santacruz (West), Mumbai. This is a full-time, on-site position.



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