
Frontline Travel Support Specialist
2 days ago
We are a leading travel company dedicated to delivering unforgettable vacations for couples.
About the Role:
- Provide exceptional customer service and resolve issues efficiently.
- Collaborate with suppliers, hotels, and transport providers to ensure seamless travel experiences.
- Maintain clear communication with customers and document all queries and resolutions.
- Work closely with the day shift team to guarantee smooth handovers.
Requirements:
- At least 1 year of experience in customer service, travel operations, or a related field.
- Excellent problem-solving and decision-making skills.
- Strong communication skills and ability to handle high-pressure situations.
- Familiarity with travel bookings and emergency handling.
- Ability to work independently and make quick judgments.
What We Offer:
- A competitive salary package.
- The opportunity to be part of a dynamic and growing travel company.
- A collaborative and supportive team environment.
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