
Operations Manager
24 hours ago
Job Summary
We are seeking a seasoned Operations Associate to manage the servicing, maintenance, and performance optimization of electric two-wheelers across multiple geographies.
Fleet Management Responsibilities- Develop and oversee preventive and corrective maintenance schedules for 2W EVs in India and UAE.
- Troubleshoot recurring issues in drivetrain, batteries, telematics, and control systems.
- Create standardized operating procedures for servicing, battery swaps, and emergency breakdown management.
- Liaise with OEMs and local service centers to resolve technical faults efficiently.
- Oversee the management of battery charging and swapping stations, including setting up SOPs, monitoring day-to-day operations, and resolving issues that arise.
- Track key performance indicators such as uptime, average repair time, battery health, and cost per kilometer.
- Collaborate with telematics engineers to monitor live data and predict failures proactively.
- Supervise fleet rollouts, registration, and integration with last-mile delivery partners.
- Provide training to delivery riders and fleet supervisors on EV handling and charging.
- Ensure vehicles meet regulatory standards during deployment.
- Maintain detailed service logs, maintenance costs, and vehicle performance dashboards.
- Report key insights and recurring issues to engineering teams for design improvements.
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