
Hospitality Food and Beverage Operations Manager
5 days ago
The role of Food and Beverage Manager is a critical component of our hotel's operational success.
- This position entails the management of food and beverage operations with the primary goal of delivering exceptional service quality and adhering to industry standards.
- In this capacity, you will be responsible for creating a unique guest experience while ensuring compliance with all relevant federal, state, and local regulations.
Key Responsibilities:
- Prepare the annual departmental operating budget and financial plans in conjunction with the catering office to identify opportunities for revenue enhancement.
- Closely monitor budget and control expenses focusing on food, beverage, and labor costs.
- Prioritize the efficient use of resources to minimize waste and maximize profitability.
Team Management:
- Oversee day-to-day staffing requirements, plan and assign work tasks, and establish performance goals for team members.
- Provide coaching, mentoring, and regular feedback to promote employee development and conflict resolution.
- Liaise with Human Resources on manpower planning and talent acquisition to ensure the right personnel are in place.
Guest Experience:
- Maintain all food and beverage equipment in proper working condition and perform routine cleaning tasks.
- Respond promptly and professionally to guest inquiries, complaints, and requests to achieve high levels of satisfaction.
Sustainability:
- Develop and implement effective local marketing programs for food and beverage offerings.
- Monitor competitors and industry trends to stay informed about market developments.
- Review and approve menu designs and concepts in collaboration with the Executive Chef.
Accountability:
- Supervise a large number of team members across various food and beverage outlets, kitchens, and banquet facilities.
- Oversight may extend to subordinate managers or supervisors, requiring strong leadership skills.
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