Strategic Partnership Development Manager
5 days ago
About the Role:
We are seeking a highly skilled Strategic Partnership Development Manager to join our team at Plum. As a key member of our sales team, you will be responsible for building and maintaining relationships with our large account customers.
Key Responsibilities:
- Develop a deep understanding of our product and its applications.
- Work closely with our insurance partners to resolve any issues that may arise.
- Drive customer retention by delivering exceptional service and ensuring 100% satisfaction.
- Identify and capitalize on upsell and cross-sell opportunities.
- Collaborate with cross-functional teams to resolve customer issues.
Requirements:
- At least 4-6 years of experience in B2B sales and customer-facing roles.
- Strong written and verbal communication skills.
- High customer empathy and problem-solving skills.
- Ability to work with modern tools such as Intercom, Slack, Google Suite, and Hubspot.
- Strong adherence to SLAs and processes.
About Plum:
We are a rapidly growing company that is passionate about providing innovative solutions to our customers. If you are a motivated and customer-focused individual who is looking for a challenging role, please apply now.
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