Strategic Partnership Development Manager

5 days ago


Bengaluru, Karnataka, India Plum Full time

About the Role:

We are seeking a highly skilled Strategic Partnership Development Manager to join our team at Plum. As a key member of our sales team, you will be responsible for building and maintaining relationships with our large account customers.

Key Responsibilities:

  1. Develop a deep understanding of our product and its applications.
  2. Work closely with our insurance partners to resolve any issues that may arise.
  3. Drive customer retention by delivering exceptional service and ensuring 100% satisfaction.
  4. Identify and capitalize on upsell and cross-sell opportunities.
  5. Collaborate with cross-functional teams to resolve customer issues.

Requirements:

  • At least 4-6 years of experience in B2B sales and customer-facing roles.
  • Strong written and verbal communication skills.
  • High customer empathy and problem-solving skills.
  • Ability to work with modern tools such as Intercom, Slack, Google Suite, and Hubspot.
  • Strong adherence to SLAs and processes.

About Plum:

We are a rapidly growing company that is passionate about providing innovative solutions to our customers. If you are a motivated and customer-focused individual who is looking for a challenging role, please apply now.



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