Customer Service Voice Representative for FLY Consulting Services

2 weeks ago


Hyderabad, Telangana, India FLY Consulting Services Full time

We are seeking a highly skilled and fluent Customer Service Voice representative to join our team at FLY Consulting Services. As a key member of our customer service team, you will play a crucial role in providing exceptional support to our clients.

About the Role:

This is a unique opportunity to work with a top MNC company, handling Hindi customer service calls. The ideal candidate will have excellent communication skills, both in Hindi and English, and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues efficiently.
  • Collaborate with internal teams to provide seamless support.
  • Maintain accurate records of customer interactions.

Requirements:

To succeed in this role, you will need:

  • A strong foundation in Hindi language and culture.
  • Excellent verbal and written communication skills in English.
  • The ability to work in a dynamic and ever-changing environment.
  • A positive attitude and a passion for delivering exceptional customer service.

Benefits:

We offer a competitive salary package, including:

  • A starting salary of ₹2,05,000 per month (approximately $2,700 USD) for freshers.
  • A performance-based incentive of up to ₹35,000 per month.
  • A comprehensive benefits package, including health insurance and retirement plans.

Work Environment:

You will be working in a state-of-the-art office facility in Pocharam, Ghatkesar, Hyderabad, with a dedicated team of professionals.

About Us:

FLY Consulting Services is a leading provider of customer service solutions, committed to delivering exceptional results for our clients. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.



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