BigFix Patch Engineer

3 weeks ago

Bangalore, India NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED Full time
Job Title: BigFix Patch Engineer

At NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED, we are seeking a highly skilled BigFix Patch Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the security and integrity of our systems by implementing and managing patch management processes using IBM BigFix.

Key Responsibilities:
  • Develop and implement detailed patch management plans and schedules using IBM BigFix to minimize disruption to business operations.
  • Execute the deployment of patches to servers, workstations, and other IT infrastructure components, ensuring all systems are up-to-date and secure.
  • Create and maintain comprehensive patch management policies and procedures tailored to BigFix environments.
  • Establish and manage patch baselines and compliance policies within BigFix, ensuring consistency and reliability.
  • Use BigFix and PowerBI dashboards and tools to continuously monitor systems for patch compliance and identify security vulnerabilities.
  • Generate and distribute detailed reports on patch status, compliance levels, and any arising issues, providing insights to management and stakeholders.
  • Maintain accurate and thorough documentation of all patching activities, compliance metrics, and system statuses.
  • Test patches in a controlled staging environment to evaluate their impact on system performance and compatibility with existing applications.
  • Work closely with application and system owners to validate patches in production environments, ensuring they meet operational standards.
  • Develop and implement rollback procedures to revert patches if necessary, ensuring business continuity and minimizing downtime.
  • Promptly investigate and resolve patch-related incidents and issues, coordinating with relevant IT teams as needed.
  • Collaborate with security and operations teams to address vulnerabilities identified through BigFix, implementing appropriate remediation measures.
  • Participate in post-incident reviews, providing insights and recommendations to prevent future occurrences.
  • Work closely with other IT teams, including security, network, and application teams, to coordinate patching activities and resolve dependencies.
  • Communicate patching schedules, potential impacts, and status updates to relevant stakeholders, ensuring transparency and effective planning.
  • Provide guidance and training to other IT staff on patch management best practices and the effective use of BigFix.
  • Keep up-to-date with the latest security threats, patch management technologies, and updates to IBM BigFix.
Requirements:
  • 5+ years of experience in IT patch management, with a specific focus on using IBM BigFix.
  • Knowledge of Qualys or Nessus Agent or similar vulnerability management tool.
  • Analysis of CVE score and prioritize the patches to be applied.
  • Experience and knowledge in creating Tasks, Actions, fixlets, and baselines in BigFix for patch management.
  • Experience and extensive knowledge of the use of relevance language.
  • Work experience with PowerShell, Bash, or VB scripting.
  • Use of Power BI dashboards to monitor and report on patches.
  • Extensive experience with Windows and Linux operating systems, including patching and system administration.
  • Strong knowledge of IT security principles, best practices, and regulatory requirements.
  • Proficiency with IBM BigFix, including deployment, management, automation, and reporting.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.
  • Strong organizational and time management skills, with the ability to manage multiple priorities effectively and independently.
  • Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
  • IBM Certified Deployment Professional BigFix certification is a must.

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