Assistant Store Director

2 weeks ago


Ahmedabad, Gujarat, India Ikamate HR India Pvt Full time

Assistant Store Manager Job Description

Ikamate HR India Pvt is seeking a skilled Assistant Store Manager to oversee daily operations at our retail store, ensuring customer satisfaction and driving sales growth.

Key Responsibilities:

  • Assist the Retail Store Manager in developing and implementing sales strategies to attract customers.
  • Coordinate daily customer service operations, including sales processes, orders, and payments.
  • Track progress toward weekly, monthly, quarterly, and annual objectives.
  • Monitor and maintain store inventory levels.
  • Evaluate employee performance and identify hiring and training needs.
  • Supervise and motivate staff to perform at their best.
  • Coach and support new and existing Sales Associates.
  • Monitor retail operating costs, budgets, and resources.
  • Suggest sales training programs and techniques.
  • Communicate with clients and evaluate their needs.
  • Analyze consumer behavior and adjust product positioning.
  • Handle customer complaints effectively.
  • Research emerging products and use information to update store merchandise.
  • Create reports, analyze, and interpret retail data, including revenues, expenses, and competition.
  • Conduct regular audits to ensure the store is functional and presentable.
  • Ensure all employees adhere to company policies and guidelines.
  • Act as the store's representative and set an example for staff.

Requirements and Skills:

  • Proven experience as a Retail Assistant Manager or similar position.
  • Experience with recruiting and performance evaluation processes.
  • Familiarity with financial and customer service principles.
  • Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics.
  • Proficient user of MS Office, particularly MS Excel.
  • Leadership and organizational abilities.
  • Interpersonal and communication skills.
  • Problem-solving attitude.
  • Flexibility to work in shifts.

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