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IT Service Delivery Expert

1 week ago

Vadodara, Gujarat, India CA-One Tech Cloud Full time

**Job Summary:

CA-One Tech Cloud is seeking a skilled Technical Support Engineer to join our team.

The successful candidate will be responsible for delivering exceptional IT support services to our clients.

**Key Responsibilities:**

  • Respond to and resolve employee-reported technical issues via helpdesk.
  • Diagnose and resolve software, hardware, network, and other IT-related problems.
  • Assist with installation, configuration, and setup of computer hardware, software, and peripheral equipment.

**Requirements:

  • 4+ years of experience in IT technical support.
  • Strong knowledge of macOS and Windows-based systems.
  • Experience with SaaS tools such as Google Workspace, Atlassian, and Microsoft O365.

**What We Offer:

  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.