IP Service Delivery Associate
5 days ago
Soni And Soni is a leading Intellectual Property Firm seeking an experienced Client Success Associate to join our team in Ahmedabad. In this role, you will be responsible for developing and maintaining strong relationships with clients, assisting them in understanding our range of IP services, and handling client issues and complaints effectively. If you have excellent communication skills and experience in customer relationship management, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Build and maintain relationships with clients to drive business growth and retention
- Collaborate with internal teams to deliver high-quality IP services to clients
- Resolve client issues and complaints promptly and professionally
- Analyze client data to identify opportunities for improvement and implement changes to enhance client satisfaction
- Participate in regular reporting and feedback sessions to improve client success metrics
- Stay up-to-date with industry trends and developments to provide expert advice to clients
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