Italian Customer Success Associate
1 month ago
Job Title: Italian Customer Success Associate
Job Summary: We are seeking a highly motivated and detail-oriented Italian Customer Success Associate to join our team at Pranam Recruiters. The successful candidate will be responsible for handling customer queries efficiently and effectively, providing excellent customer service through voice and chat support, and ensuring customer satisfaction by resolving issues and providing timely solutions.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide excellent customer service through voice and chat support, ensuring customer satisfaction and loyalty.
- Work closely with the customer support team to resolve complex issues and provide timely solutions.
Requirements:
- Graduate degree in any discipline.
- Minimum 1 year of experience in customer support.
- Excellent communication and language skills in Italian and English.
- C1 or B2 certified in Italian and English.
Benefits:
- Competitive salary: 57 LPA.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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