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Italian Customer Success Specialist
1 month ago
Job Title: Italian Customer Success Associate
Job Summary: We are seeking a highly skilled Italian Customer Success Associate to join our team at Pranam Recruiters. The successful candidate will be responsible for handling customer queries efficiently and effectively, providing excellent customer service through voice and chat support, and ensuring customer satisfaction by resolving issues and providing timely solutions.
Key Responsibilities:
- Handling customer inquiries and resolving issues in a timely and professional manner.
- Providing excellent customer service through voice and chat support, ensuring customer satisfaction and loyalty.
- Collaborating with internal teams to resolve customer issues and improve overall customer experience.
Requirements:
- Graduate degree in any field.
- Minimum 1 year of experience in customer support.
- Excellent Italian and English communication skills.
- C1 or B2 certified Italian language.
- C1 or B2 certified English.
Benefits:
- Competitive salary of 5-7 LPA.
- Opportunities for career growth and professional development.
Location: Mansarovar Jaipur 302020
Shift: Night Shift, 5 Days a week
Interview Process:
- HR Round (Virtual)
- Ops Round
- Joining Formalities
- Joining
