
Customer Service Professional
2 days ago
We are seeking experienced and energetic Customer Service Professionals to support our clients.
The ideal candidate should have excellent English communication skills, experience in international customer interactions, and the ability to handle high-pressure situations with professionalism.
Main Responsibilities:- Handle inbound and outbound customer calls from clients worldwide.
- Resolve queries related to products, services, billing, or technical issues efficiently.
- Maintain accurate records of customer interactions and follow-up actions.
- Ensure high levels of customer satisfaction through prompt and efficient service.
- Adhere to process workflows, scripts, and quality standards.
- Graduate in any stream.
- 2–4 years of experience in customer support.
- Excellent verbal communication skills in English (mandatory).
- Familiarity with CRM tools and call center software.
- Ability to work flexible shifts and meet performance metrics.
- Problem-solving attitude with the ability to think critically.
- Strong interpersonal and teamwork skills.
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Customer Service Professional
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Customer Service Professional
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Customer Service
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Customer Service Specialist
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