Customer Support Operations Director

6 days ago


Pune, Maharashtra, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

We're looking for a results-driven leader to spearhead our support operations. This is an exceptional opportunity to drive growth, build a high-performing team, and deliver world-class customer experiences.

Key responsibilities include:

  • Developing and executing strategies to enhance customer satisfaction and loyalty
  • Leading global teams to achieve operational excellence and meet business objectives
  • Fostering a customer-first mindset and promoting technical depth across the organization

To succeed in this role, you'll need:

  • 10-15 years of experience in technical support or customer success, with at least 2 years of leadership experience
  • Proven track record of driving strategy, leading cross-functional teams, and leveraging data to inform decision-making
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels

You'll be working from our office in Pune, and we offer a dynamic and collaborative environment that encourages professional growth and development.



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