Customer Support Operations Director

We're looking for a results-driven leader to spearhead our support operations. This is an exceptional opportunity to drive growth, build a high-performing team, and deliver world-class customer experiences.Key responsibilities include:Developing and executing strategies to enhance customer satisfaction and loyaltyLeading global teams to achieve operational...

Program Director - Customer Care OperationsDrive end-to-end program management for initiatives related to process improvement and tool transformation within customer care operations.Partner with key stakeholders to define program scope, objectives, success metrics, timelines, and resource requirements. Translate business needs into actionable plans and...

Job DescriptionWhat you will be doingLeadership & Team Management- Define and execute the global customer support strategy aligned with business goals, customer success metrics, and operational efficiency.- Lead and manage the customer support team across multiple regions, ensuring alignment with company goals and customer needs- Build, lead, mentor, and...

Job Title: Cloud Operations DirectorWe are seeking an experienced Cloud Operations Director to lead our multi-cloud service operations portfolio, serving SMB customers with 24x7 managed service support. Our current portfolio is Azure-heavy but expanding rapidly to include AWS, GCP, and other IaaS platforms.This role will define new operating models, coach...

Job Title: Operations DirectorWe are seeking a seasoned expert to lead our integrated wellness operations, requiring proven expertise in managing high-scale operations in luxury hospitality or healthcare environments.Key Responsibilities:Lead and manage the delivery of operational excellence across multiple sites and teams.Develop and implement strategic...

Job OverviewThe Operations Director oversees the organizational activities of business organizations. They are strategic leaders who support operational leadership in various departments. At both large and small organizations, operations directors supervise, hire, and train employees, manage quality assurance programs, strategize process improvements, and...

Job Title: Senior Director OperationsJob Summary: We are seeking an experienced Senior Director Operations to lead our manufacturing operations team. The ideal candidate will have a strong background in operations management, with experience in driving continuous improvement initiatives and executing strategic plans.About the Role: As Senior Director...

Job Description:We are seeking an exceptional Operations Director to lead our hotel operations team. This role requires a strategic business leader who can develop and implement departmental strategies to ensure Hotel Operations meet brand standards, target customer needs, and maximize financial performance.The ideal candidate will have a strong background...

What You ll DoYou will be reporting to the VP Customer Support You will be working from the Pune office Avalara is seeking a Director Global Support to lead shape and scale our worldwide customer support operations As the Director you will oversee the global strategy delivery and management of our support services ensuring that customers receive...

Operations DirectorThe ideal candidate will possess exceptional leadership skills and extensive experience in managing daily operations.They will oversee maintaining the highest standards of work from employees, onboarding new team members, and driving business growth.Key Responsibilities:Provide strategic guidance to a team of professionals to achieve...