Human Resources Business Partner Professional

1 day ago

Vadodara, Gujarat, India beBeeHiring Full time ₹ 12,00,000 - ₹ 18,00,000
**Executive HR Business Partner Role**This is an exciting opportunity for a dynamic and experienced professional to join our team in Gurgaon.The successful candidate will lead HR operations for the assigned vertical/process, support business functions, drive employee engagement and retention initiatives, and ensure policy compliance.This role offers the chance to shape HR practices, contribute to a culture of excellence, and grow your career in a dynamic, people-first environment.We are seeking a highly skilled individual with strong analytical and problem-solving skills, ability to multitask and manage deadlines, excellent verbal and written communication skills, and strong interpersonal and conflict-resolution abilities.The ideal candidate will have a proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.They should be proficient in MS Office tools (Excel, PowerPoint, Word) and have a basic understanding of labor laws and HR practices.The job requires flexibility to work in shifts (rotational). We offer a diverse and inclusive workplace that provides equal employment opportunities without regard to age, gender, race, religion, disability, or other protected statuses.Key Responsibilities:
  • Employee Relations: Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for the assigned vertical/process.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
  • Policy Compliance: Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.
Qualifications:
  • Education: Graduate in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.
Benefits:

We offer a diverse and inclusive workplace that provides equal employment opportunities without regard to age, gender, race, religion, disability, or other protected statuses.

Others:

Why Choose Us?

Become part of a global leader that drives meaningful transformation in the travel and hospitality domain. At our organization, you'll have the opportunity to shape HR practices, contribute to a culture of excellence, and grow your career in a dynamic, people-first environment.

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