Client Relationship Specialist
7 days ago
Job Title: Client Relationship Specialist
Job Summary: We are seeking a skilled Client Relationship Specialist to join our team at Zyvka. As a Client Relationship Specialist, you will be responsible for engaging with clients and potential clients through phone calls to provide information about products and services.
Key Responsibilities:
- Engage with clients and potential clients through phone calls to provide information about products and services.
- Handle client inquiries and resolve issues in a professional and efficient manner.
- Conduct follow-up calls to ensure client satisfaction and address any concerns.
- Maintain accurate and up-to-date records of client interactions and feedback.
- Collaborate with the team to achieve client interaction goals and improve service delivery.
Requirements:
- Excellent communication skills with the ability to convey information clearly and effectively in both verbal and written forms.
- Presentable appearance and demeanor suitable for client interactions.
- Proactive with the ability to take initiative and anticipate client needs or issues before they arise.
- Experience in managing and resolving real-life client scenarios and challenges.
Qualifications:
- Freshers to 2 years of experience in client interaction roles with excellent communication skills.
- Strong interpersonal skills and the ability to build rapport with clients.
- Basic understanding of client service and support.
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