Business Process Outsourcing Specialist

Job Title: Business Operations ManagerBulletin: We seek a seasoned Operations Management Specialist to lead voice-based BPO teams.Key Responsibilities:Lead cross-functional operations across multiple projects.Manage Key Performance Indicators (KPIs) and ensure Service Level Agreement (SLA) adherence.SUPERVISE Team Leads, Trainers, and Quality Assurance...

Our organization is seeking an experienced Quality Assurance Specialist to join its team. This role plays a pivotal part in ensuring the quality of our operations, working closely with business process outsourcing teams across various regions.The selected candidate will be responsible for conducting regular quality reviews and audits, validating data...

Job Title: Business AnalystThe Business Process Improvement Specialist will support the design, execution, and optimization of business processes, tools, and initiatives across the organization.Key Responsibilities:Assist in mapping and documenting business processes across departments.Support data collection, analysis, and reporting for management...

PowerApps and Microsoft Fabric SpecialistAs a key member of our organization, you will be responsible for utilizing Power Apps, Power Automate, and Power BI to create, manage, and optimize business processes and workflows.Develop custom applications and solutions to meet organizational needs.Analyze data and generate insights to support business...

Job Title: Business Process SpecialistJob Description:Key Responsibilities:Develop and implement process improvements to enhance operational efficiency and productivity.Collaborate with cross-functional teams to design and implement process solutions.Analyze business requirements and develop technical specifications for process automation.Design, develop,...

Senior Risk Governance SpecialistWe are seeking a highly skilled Senior Risk Governance Specialist to develop and implement an effective risk management framework, overseeing enterprise-wide risks.Main Responsibilities:Establish a comprehensive risk governance structure aligned with industry best practices.Conduct regular risk assessments and provide...

Lead Transformation SpecialistWe are seeking an experienced Transformation Lead to join our global team. As a subject matter expert, you will lead and guide clients on SAP Signavio adoption for S/4HANA transformations.Key responsibilities include:Driving process modeling, governance, and optimization using SAP Signavio suiteCollaborating with...

About Us:We are a multinational IT services and consulting company with global presence, focusing on digital transformation, technology consulting, and business process outsourcing. Our expertise spans digital engineering, cloud services, AI and data analytics, enterprise applications, IT infrastructure, and business process outsourcing.Job Title : Data...

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Job Title: Process Management SpecialistOverview:This is a full-time on-site role that involves overseeing the execution of back-office processes for clients.The ideal candidate will have excellent communication skills in English and proficiency in typing with high accuracy.Responsibilities include:Managing billing and collectionsOptimizing super-bills for...