Customer Service Professional

3 days ago


Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title

We are seeking a skilled customer service professional to join our organization. As a key member of our order management team, you will be responsible for managing and resolving customer inquiries related to orders.

  • Order Management: Manage and resolve customer inquiries related to orders.
  • Customer Service: Provide exceptional customer service via phone, email, and chat.
  • Order Tracking and Resolution: Investigate and resolve order discrepancies.
  • Communication: Communicate with internal teams to resolve order-related issues.
  • Problem Solving: Analyze and resolve complex customer complaints.
  • Process Improvement: Identify areas for process improvement to enhance customer satisfaction.
  • Data Entry and Record-Keeping: Accurately enter orders from Customer Order Form.
Requirements
  • Experience: 1-2 years of customer service experience, preferably in Order Management.
  • Skills:
    • Excellent communication skills, problem-solving and analytical skills.
    • Strong attention to detail and ability to multitask.
    • Proficiency in Microsoft Office.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Language: Fluency in English (written and verbal) is required.


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Representative">This role requires a highly skilled professional to provide exceptional customer support, ensuring customer satisfaction and delivering outstanding results. Key responsibilities include handling customer inquiries, resolving issues efficiently, maintaining excellent communication skills, and enhancing the overall customer...


  • Varanasi, Uttar Pradesh, India beBeeService Full time ₹ 5,00,000 - ₹ 8,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to fill the role of Customer Service Representative. As a key member of our support team, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and providing a seamless customer experience.The successful candidate will...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 15,00,000

    Job OpportunityWe are seeking a skilled Guest Relations professional to provide exceptional customer service and interact with clients in a friendly and professional manner.Main Responsibilities:Greet guests and resolve any issues promptly and professionally.Manage database, MIS, and billing operations efficiently.Monitor and respond to client interactions...


  • Varanasi, Uttar Pradesh, India beBeeCommunication Full time ₹ 30,00,000 - ₹ 70,00,000

    Customer Service SpecialistKey Responsibilities:">Job SummaryWe are seeking a skilled Customer Service Specialist to join our voice process team. The ideal candidate will have excellent English communication skills and experience in customer service or voice process.Respond to customer inquiries, address concerns, and resolve issues in a timely and...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Service LiaisonWe are seeking a customer-focused professional to fill the role of Customer Service Liaison. The ideal candidate will possess exceptional communication skills and the ability to effectively interact with customers from diverse backgrounds.Key Responsibilities:Handle international customer inquiries via chat or voice...


  • Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Key Responsibilities:Respond to customer queries promptly and professionally.Resolve issues or escalate them to the appropriate department following standard procedures.Utilize company resources efficiently while maintaining professional communication.Support team leads by handling routine tasks during their absence.Report operational challenges or service...


  • Varanasi, Uttar Pradesh, India beBeeService Full time ₹ 6,00,000 - ₹ 9,00,000

    Job Title:Achieving Service ExcellenceAbout the Role:This is a dynamic opportunity for a skilled service professional to lead and manage our service team. As a Service Manager, you will play a crucial role in ensuring timely resolution of customer complaints and service requests.The ideal candidate will possess strong leadership skills, excellent...


  • Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,90,000

    Job Summary:This role involves providing exceptional customer service and support via phone calls. The ideal candidate should have experience in handling customer inquiries, resolving issues, and providing information on various topics.Responsibilities:Assess and resolve customer inquiries, primarily over the telephoneUtilize sound judgment and make...


  • Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 55,00,000

    Job OverviewWe are seeking a highly skilled and dedicated customer support professional to join our team. As a key member of our support staff, you will play a vital role in ensuring that our customers receive exceptional service and assistance.About the RoleThis is an exciting opportunity for someone who is passionate about delivering outstanding customer...


  • Varanasi, Uttar Pradesh, India beBeeCareer Full time ₹ 1,80,000 - ₹ 2,28,000

    Customer Support RepresentativeLocation: Salt Lake, Sector V, Kolkata (On-site)Shift: Night (US Timings) | Weekends Off (Saturday & Sunday Off)About the RoleWe are seeking a dedicated and detail-oriented Customer Support Representative to join our team.This role involves providing top-quality support to customers over inbound calls, focusing on genuine...