Key Product Specialist

1 day ago

Chennai, Tamil Nadu, India beBeeProductSpecialist Full time ₹ 80,00,000 - ₹ 1,20,00,000
Product Specialist Role

As a Product Specialist, you will be responsible for demonstrating Caliber products to customers, performing on-site build installations and configurations, and ensuring thorough understanding of customer requirements.

  • Demonstrate Caliber products to Customers
  • On-site build Installations and configurations
  • Ensure thorough understanding of the customer requirements
  • Assist delivery lead in Project kickoff and project planning

You will also assist with execution of UAT/SAT (User Acceptance Test/Site Acceptance Test), Installation Qualification protocol, training of end-users on Caliber Products, installation of production build and Database maintenance plan creation, onsite support and customer call handling, reproduce the reported issues or test case at offshore, patch updating and maintenance, installation of training, UAT and production builds, execution of Operational Qualification, support to customer on PQ execution, interface Configurations, execute test scripts, assist in internal validation of product, execute Validation scripts, document issues and deviations of on-site validation, review validation outputs with customer, prepare validation summary Report.

The ideal candidate will have hand-on experience on pharma/projects and preferably with instrumentation background. You should also be patient to listen and understand customer queries, possess good analytical and problem-solving skills, willing to learn and quickly mingle with the team members, flexible to travel for implementation, have QAMS/DMS/LIMS Domain Knowledge as an added advantage, strong communication and oral skills required, able to lead the project and team, and assist the customer all the way in the project execution.

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