Support Operations Specialist
5 days ago
Exxat is seeking a highly skilled and detail-oriented Support Operations Specialist to join our team.
The ideal candidate will have experience working in a fast-paced environment, excellent problem-solving skills, and the ability to communicate effectively with stakeholders.
Job Description:
Company Overview:
Exxat is a leading provider of innovative solutions that help businesses streamline their operations and improve customer satisfaction.
Job Summary:
As a Support Operations Specialist, you will be responsible for providing technical support to our clients, resolving issues efficiently, and maintaining accurate records.
Key Responsibilities:
- Provide technical support to clients via phone, email, or chat.
- Resolve technical issues in a timely and effective manner.
- Develop and maintain knowledge of industry-leading software applications.
- Analyze data to identify trends and areas for improvement.
Requirements:
- 2+ years of experience in a technical support role.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
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