Support Operations Specialist

5 days ago


Vadodara, Gujarat, India Exxat Full time

Exxat is seeking a highly skilled and detail-oriented Support Operations Specialist to join our team.

The ideal candidate will have experience working in a fast-paced environment, excellent problem-solving skills, and the ability to communicate effectively with stakeholders.

Job Description:

Company Overview:

Exxat is a leading provider of innovative solutions that help businesses streamline their operations and improve customer satisfaction.

Job Summary:

As a Support Operations Specialist, you will be responsible for providing technical support to our clients, resolving issues efficiently, and maintaining accurate records.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or chat.
  • Resolve technical issues in a timely and effective manner.
  • Develop and maintain knowledge of industry-leading software applications.
  • Analyze data to identify trends and areas for improvement.

Requirements:

  • 2+ years of experience in a technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
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