
Business Operations Lead
2 days ago
Job Title: Branch Manager
Key Responsibilities:
- Manage Gold Loan business and third-party products.
- Maintain process compliance at the branch.
- Keep Non-Performing Assets (NPAs) in control.
Requirements:
- 4-7 years of relevant experience required.
- Bachelor's Degree or Post-graduation Degree preferred.
- Previous experience in gold loan banking, gold loan products management, or client service preferred.
- Consistently demonstrates clear and concise written and verbal communication skills.
Responsibilities Overview
- Operate a gold loan business with a high level of performance and profitability.
- Oversee field-marketing activities to improve brand visibility.
- Develop and implement a marketing strategy to ensure a healthy pipeline of leads.
- Foster customer engagement for new customer acquisitions and retention.
- Accurately value and appraise gold ornaments pledged in the branch.
- Jointly manage the vault responsible for safekeeping of pledged securities.
- Ensure timely interest collection from customers.
- Promote quality and performance of business through various reports and necessary actions.
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