
Technical Documentation Specialist
1 day ago
About the Job:
We are seeking a skilled technical documenter to create comprehensive documentation for our products, services, and processes. This includes user manuals, API documentation, installation guides, FAQs, and internal documentation.
- Key Responsibilities:
The successful candidate will work closely with product managers, engineers, designers, and support teams to understand complex information and communicate it effectively to both technical and non-technical audiences.
Responsibilities include:
- Developing and maintaining comprehensive documentation such as user guides, API documentation, knowledge base articles, and FAQs.
- Collaborating with Subject Matter Experts (SMEs) to gather technical information.
- Translating complex technical concepts into simple, user-friendly content.
- Editing, standardizing, or revising content to meet standards and ensure consistency of tone, structure, and style.
- Maintaining version control and ensuring documentation is updated regularly.
- Participating in product testing and review to understand features from a user's perspective.
Required Qualifications:
- Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or a related field.
- 2–5 years of experience in technical writing or a similar role.
- Excellent written and verbal communication skills.
- Strong understanding of software development processes and tools.
- Experience working with documentation tools and platforms.
- Ability to quickly learn complex technical concepts and make them easily understandable.
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