Fitness Operations Director

3 days ago

Belgaum, Karnataka, India beBeeOperational Full time ₹ 8,00,000 - ₹ 11,20,000
Key Roles and Responsibilities:

This role involves overseeing the execution of events, workshops, speaker sessions, and client visits to promote the club's growth. The annual activity calendar must be developed and tracked regularly.

Effective communication with stakeholders is essential for this position. This includes acting as the point of contact between the club, property owners, external partners, vendors, and members.

  • Minutes of meetings, follow-ups on agreed points, and execution of these actions are all part of this responsibility.

Team management is crucial in this role. Delegating tasks effectively, monitoring, and evaluating team performance are key responsibilities.

  • Staff uniform adherence and disciplinary actions involving club-level employees are also under your supervision.

Budget management is another vital aspect of this position. Assist in managing club budgets, sponsorships, and resource allocation for events.

  • Coordinate with management for any necessary approvals or procurement.

Membership engagement is critical in creating a welcoming and supportive environment for all members. Deliver exceptional customer service by fostering a culture of attentiveness and responsiveness among staff.

  • Promptly address concerns, complaints, or suggestions to strengthen member relationships and improve club services.

A secure and professional environment must be maintained at all times. Ensure the fitness club operates in full compliance with local, state, and industry health regulations.

  • Implement and monitor safety procedures across all areas – workout zones, locker rooms, and group class studios.

Strategically plan and coordinate engaging fitness programs, wellness challenges, workshops, and social events that cater to diverse member interests and goals.

  • Collaborate closely with instructors, personal trainers, and wellness professionals to design innovative offerings that enhance the member experience.

Regular updates must be provided to senior management and other relevant stakeholders regarding club activities.

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