
Learning Development Specialist
2 weeks ago
Job Overview:
As a Process Trainer, you will play a crucial role in developing and delivering training programs for team members.
Key Responsibilities:
- Design engaging training sessions that meet learning needs of team members.
- Develop comprehensive training materials, including presentation slides, handouts, and assessments.
- Collaborate with subject matter experts to ensure training content is accurate and up-to-date.
- Conduct training needs analysis to identify skill gaps and develop targeted training programs.
- Measure training effectiveness and provide feedback to improve future initiatives.
Requirements:
- Excellent communication and interpersonal skills.
- Prior experience in training or coaching, preferably in telecom or international BPO environment.
- Flexibility to work in rotational shifts.
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