Senior Vendor Governance Lead

7 days ago

Pune, Maharashtra, India beBeeVendor Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

The Senior Manager – Service Vendor Management Office is responsible for leading the strategic and operational management of third-party service providers. These vendors render services like Call/Contact Center operations, IT, Talent Acquisition, Legal, Admin, Publicity etc.

This role ensures that vendor relationships are aligned with business goals, deliver optimal value, and comply with contractual, financial, and performance standards.

Key Responsibilities
  • Act as a subject matter expert in vendor governance, with deep understanding of omnichannel implementations, TRAI and DLT regulatory norms.
  • Well-versed in sales, service, and complaint management frameworks across all Lines of Business (LoBs) in the automotive sector.
  • Ensure policies and procedures are followed by stakeholders throughout the vendor lifecycle.
  • Manage the complete vendor lifecycle including RFI, RFP, RFQ processes, on-boarding, budgeting, provisioning, PO creation/release, invoice processing, and

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