AI Security Specialist

5 days ago

Bengaluru, Karnataka, India beBeeArtificial Full time ₹ 1,43,40,000 - ₹ 2,21,80,000
Job Summary

We're seeking a seasoned technical professional to lead our efforts in ensuring the safe and effective adoption of AI technology.

Key Responsibilities
  • Provide expert technical support to customers and partners, focusing on AI Security and SaaS Security best practices
  • Investigate and resolve complex issues related to GenAI app adoption and SaaS application security
  • Offer tailored solutions and configurations to optimize security for our customers
  • Manage and resolve support cases efficiently, ensuring timely follow-up and resolution
  • Conduct thorough root cause analysis and provide clear documentation and updates
  • Author and publish Technical Support Bulletins and other knowledge base documentation
  • Collaborate with cross-functional teams to drive product improvements and customer success
  • Travel to customer sites as needed to expedite resolution of critical situations
  • Provide on-call support as required to address urgent customer needs
Technical Expertise

In this role, you'll also be a Subject Matter Expert for our integrated Cloud Access Security Broker (CASB) solution, addressing the challenges of securing SaaS applications in the cloud. You'll have the opportunity to work on the most comprehensive AI Security solution, ensuring customers can safely leverage AI technologies.

This is a unique chance to make a meaningful impact on the future of AI adoption and security. If you're passionate about staying at the forefront of cutting-edge technology and driving exceptional customer outcomes, we want to hear from you.

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