Customer Service Representative

21 hours ago


Chandigarh Mohali, India beBee Careers Full time ₹ 2,00,000 - ₹ 4,00,000

Customer Service Representative Job

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The role of a Customer Service Representative involves providing professional assistance to customers through various communication channels. This may include answering calls, responding to emails, or engaging with clients on social media platforms. The primary goal is to address customer inquiries, resolve issues, and offer solutions that meet their needs.

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Responsibilities of a Customer Service Executive include answering customer calls professionally, providing information about products and services, taking orders, or obtaining details of complaints. They also keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

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A successful candidate should have excellent communication skills, be able to work in a team environment, and possess problem-solving abilities. They should also be proficient in using technology, such as computer software and phone systems, to effectively manage customer relationships.

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In this role, you will have the opportunity to make a positive impact on our customers' experiences. If you are a people person who enjoys helping others, this could be the perfect fit for you.



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